COMMERCIAL PROPERTY MANAGEMENT SERVICES OFFERED

MARKETING

Free rental market analysis of your property
Learn your objectives for your investment
Obtain professional photos and a 3D video walkthrough tour
Place a lockbox and professional sign
Post your property to our custom website which also syndicates out to 30 major platforms such as Zillow, Zumper, Trulia, Hotpads, Realtor.com, and more!

Respond to all prospective inquiries, schedule showings, inform prospects of price drops, and closely monitor prospect engagement, market fluctuations, and the property condition
Show your occupied or vacant property during business hours by scheduled appointment only
Walk prospects through the space, answer all questions they may have, highlight main selling points of your home

Screen all applicants and collect all required documents
We pull credit reports, rental and eviction history, criminal history, and check the sex offender registry
Verify current and previous Landlord referrals and history
Verify current employment and proof of income
Screen all pets (breed/age/weight/type)

Collect rent from all tenants on the first of each month
Collect all deposits and retain in escrow trust accounts
Post notices and demands if applicable
Proceeds are sent to our owners at the end of each month
Provide access to an online portal where tenants can log in to their own unique portal to pay deposits, rent, set up auto-pay, submit maintenance requests and upload forms

24/7 on-call emergency maintenance phone service
Tenants have access to a tenant portal where they are able to submit their maintenance request and the property manager can then assign it directly to the appropriate vendor
Manage all necessary repairs, obtain owner approval for items over the $300 maintenance limit, follow up with vendors, tenants, and Landlords to completion
Work with our preferred vendors who have been screened, are licensed, insured, and skilled at their craft
Comprehensive move-out program that includes a checklist of items our vendors ensure are completed before new tenants move in and take possession

We schedule routine quarterly inspection walkthroughs with tenants to ensure the property is safe and in good condition
Thorough photos and videos are taken of the interior and exterior of your property after move-outs and before move-ins to document the condition of the property and ease the security deposit process
Use the move-out inspection reports to process security deposit dispositions within the legal time frame
All properties are re-keyed before move in
Share all detailed inspection reports along with photos to owners directly to their owner portal

Variance reports and comprehensive budget development with reforecasting capabilities
Delinquency reporting with strong lease enforcement policies
Landlord reserve account for minor repairs and maintenance
Manage cash flow in Landlord reserve accounts and pay vendors accordingly for any services provided
Provide monthly detailed summary reporting for Landlord review along with physical maintenance narrative reports
Provide year end statements including 1099s for tax preparation

Manage your expectations and lease up your property within a reasonable timeframe while keeping you in the loop every step of the way
Connecting with our community to spread the word while building lasting relationships
Engaging with social media displaying creative tactics to target an audience including contests and other campaigns
Create an experience for prospects from the second they first see your sign to the day they move in

Manage the renewal process and communicate with tenants and Landlords 3 months prior to the lease ending to guage whether they plan to renew or not
Perform a last quarter inspection prior to the lease ending to share with the Landlord to assist in their renewal decision
Execute renewals and ensure all contact information, utilities, maintenance, and inspections are to up to date

In-house renovation crews
Maintenance contracts bid and supervised carefully to ensure quality materials and services
Preventive Maintenance plans customized to meet the owners objectives
Rolling-schedule unit renovations
Value add ROI experts
Full-scale remodels